At Theme Saturn we sell WordPress templates, themes as well as plugins. These products are available as a digital download. On this page, you will find useful information that how data is processed and what is done while you make payment for that particular item.
You can visit the About Us page to know about our organization and why we are here.
What type of personal data we gather and what’s the reason behind it?
We only gather email, name, IP, and physical address. To have lower credit card chargebacks it is important to have an address as this will minimize fraud. In the same way, to verify your location is correct or not IP is used which will help us to match that card user.
To give the login for the website an email address is used so that you can log in again after the purchase to download the theme on our website from my account area.
For any other purposes, we do not use any of your sensitive information. To all our customers we actually send monthly emails. However, the unsubscribe button will be provided to all our customers.
With your website, the personal data is not only built by an interaction of users but also the personal data is created from some technical processes including comments, contact forms, third party, cookies, analytics, and third-party integrations.
By default, any personal data is not collected by WordPress about any visitors. However, it only gathers the data displayed on the user profile screen from the registered users. Moreover, some personal data might be collected because of some of your plugins.
On the website when any visitor leaves comments, we will gather the data displayed in comments forms. Even the data will be collected like browser user agent string and visitor’s IP address to help spam detection.
Usually, all uploaded files are accessible publically accept paid plugin zip files or paid theme zip files which will be made accessible to only those who have legally purchased them.
To give service to our paid customers we make use of contact form as a tool. We also use it to give answers to the queries of customers related to sales. In our customer support ERP the form data will be collected. However, we do not make unused of these data. We just use it to email you to get your queries resolved.
On our website, if you leave the comment, then you will have an option to save your email address, name, and website in cookies. This option is actually good for you because the next time when you leave the comment you will not be asked to fill in all those information. This will be a convenient method for you you don’t need to type and add the same details again and again. For one year these cookies will last.
A temporary cookie will be set when you visit our login page to justify if the browser had accepted the cookies are not. No personal data contains such a cookie and it will be deleted when your browser is closed.
Various cookies will be set up when you log in to save the login details of yours along with the screen display choices. For two days the login cookie will last. However, the screen options cookies will remain for at least 12 months. Your login will remain at least for two weeks if by chance you have selected “remember me”. However, the login cookie will be deleted if you log out from your account.
In your browser, the additional cookie will be saved if you publish or edit an article. such cookie does not include personal data. However, it will simply determine the edited article’s Post ID. Thus it will get removed after 1 day.
Integrated content from other websites
On this site, you will might some articles having different content embedded including images, articles, and videos. From other websites, embedded content will behave the same as if a visitor has landed on the website of others.
With whom we actually share the details:
With Google Analytics we share anonymous data. Also, we share information with the chat widget i.e. Tawk.to. Rather than this, with any other third-party vendors, we do not share your personal information.
For how much longer period we retain your data:
The comment and the metadata of the comment you will leave will retain indefinitely. This is done so that we will be able to approve and recognize any follow-up comments instantly rather than holding them in a queue.
On our website the users that register store the personal details that they give in their user profiles. All users will be able to access, delete and edit their personal information at any time but such users will not be able to change the name of the user. The information can be edited or accessed by website administrators.
Over your data what rights do you have?
On this website, if you have an account, or even if you have left some comments then you will be able to request to get your personal data’s exported file that we have. Including this, you will be provided any of the data that we have. Even you can ask us to delete all your personal data that our website holds. To keep for legal, administrative, or security purposes we do not include any such data.
Our contact information:
If you are looking to contact us to get any type of query solved related to our themes and plugins you can contact us via the WhatsApp number and email id mentioned. These two details are accessible by visiting the contact us page.
How your data is been protected:
To process your credit card information we make use of 256-bit cPanel encrypted comodo SSL. This is stored on our website. To process your credit card we also make a use of stripe payment gateway which consists of a 512-bit encryption system. However to use to process the order only the payment validation is given to us. We also make use of PayPal gateway which consists of 512-bit encryption.
The payment received information will be only passed by PayPal to our website which will assist us in confirming and processing the order.
Requirements of industry regulatory disclosure:
With CCPA, GDPR, LGPD, EU cookie law we currently comply.
We make use of WooCommerce to operate the orders on our website:
In our store during the check process, we gather the information all about you.
When you land on our website and visit the store we will track some of the useful information such as:
The viewed products: we will use this information to show you the recently viewed products when needed.
Browser type, location and IP address: for the purpose such as shipping and estimating taxes we will use this information.
Shipping address: you will be asked to enter this information so that we can estimate shipping just before your order has been placed and send you the order.
Also, you will be asked to give the details including billing address, email address, shipping address, phone number and payment details, credit card, and other optional information including password and user name will be asked while purchasing any product from us. Some purposes are given below that why we will use such information.
For sending you messages related to marketing but only if you have agreed to receive such messages.
- Send you details about your order and account
- Reply back to your queries including complaints and refunds.
- Prevent fraud and process payment.
- Enhance the store offerings
- For our store setting up your account
- Comply with a legal obligation that we consist of including calculating taxes.
We will store your address, name, phone number, and email if you have created an account. That will be utilized to promote future orders of checkout.
For tax and accounting use we store your information for some limited period of time let’s say for xxx years. The information we store for such purposes only includes the email address, name, and shipping and billing addresses.
We will also store reviews and comments if you have decided to leave them.
Who will have the access to our terms?
The information that we have of yours will be accessed by the members of our team. For example, shop managers and administrators can access:
Customer information including billing, name, email address, and shipping information
Order information like when that particular product was purchased, what was purchased, and where it is required to be sent.
To help and assist you to get your queries resolved our team members will have access to all this information. It will also help us in process refunds, fulfilling the orders, and support you.
What kind of information we share with others:
With third parties, we share information that has helped us to give our store services and orders. Google Analytics is an example.
Via stripe or PayPal we do accept the payments. Some of your data will be provided to PayPal while processing the payments. Some data will also require for billing information and purchase total.